Children's Contact Service (CCS) Family Support Worker

About UsAs Queensland’s leading support for relationship wellbeing we inform, help, and connect people to develop the awareness, knowledge, and skills necessary for a happier and healthier life.  Guided by research, understanding and compassion, we aim to have a positive impact on the social consequences of relationship breakdown like disconnection, loneliness, and isolation. We help individuals, partners, and families understand and navigate their challenges, promoting care and safety, and embracing diversity to build strong, connected communities. We are committed to constantly expanding our knowledge, leading conversations about relationships, mental health, and the importance of social connection.  There is always hope. Together, we’ll find a way to healthier relationships. About the RoleWe're currently seeking applications for a 12 month fixed term, part time (22.5 hours per week) role of Children’s Contact Service (CCS) Practitioner located at our Townsville venue.This position assists with the activities of the CCS, which helps facilitate contact arrangements, supports children and their family members during changeovers or supervised visits, and provides a safe and secure environment for the children.Work days/hours will be negotiated with the successful applicant, however please note that the position holder will be required to work alternate weekends (Saturday and Sunday 8.30am to 5pm) and evenings (10am to 6pm), with some flexibility, to meet the CCS program requirements. Weekend work attracts generous penalty rates.Tasks for this role include facilitate contact arrangements, support children and their families during changeovers or supervised visits, provide a safe and secure environment for the children.Additionally, you will:Apply theoretical models of supportive human interaction, developmental stages of children, conflict resolution, and other relevant frameworks.Undertaking assessment and intake processes, including parent interviews, case planning and reviews.Organising safe and appropriate activities for children to maximise parent/child.Evaluate the effectiveness of interventions for parents and children accessing CCS.About YouTo be successful in this position, you willHave Bachelor degree in the social or behavioural sciences is an essential requirement and preferrable with a focus on child development.Have demonstrated experience working with children and their parents/carers and theoretical knowledge of the issues regarding child development, abuse and/or neglect.Have experience working with people in crisis and/or parents in conflict.Knowledge and ability to apply relevant legislation and regulations relating to family law and/or children’s contact issues is also required.Ability to work on weekend and evening shiftsPossession of, or willingness to obtain, a First Aid/CPR Certificate.What We Can Offer YouThe salary being offered between $84,000.00 to $96,000.00 per annum pro rata for part time, to be negotiated depending upon qualifications and experience, plus superannuation. We also offer our employees as follows:Work-life balance and flexible working hoursAdditional leave over the Christmas period, annual leave loading and study leaveA supportive team environment and opportunity for professional developmentSalary packaging options available of up to $15,900, which will significantly increase the value of take-home payPaid parental leave and additional benefits such as medical insurance discountsHow to ApplyTo apply, send us your resume and a cover letter, outlining your demonstrated experience in each area. Applications can be submitted by clicking Apply Now!Please note that We will be reviewing applications as they’re received, so we encourage you to submit your application before closer to advertisement. AUD Townsville 4810

Children's Contact Service (CCS) Family Support Worker

About Us

As Queensland’s leading support for relationship wellbeing we inform, help, and connect people to develop the awareness, knowledge, and skills necessary for a happier and healthier life.  

Guided by research, understanding and compassion, we aim to have a positive impact on the social consequences of relationship breakdown like disconnection, loneliness, and isolation. We help individuals, partners, and families understand and navigate their challenges, promoting care and safety, and embracing diversity to build strong, connected communities. We are committed to constantly expanding our knowledge, leading conversations about relationships, mental health, and the importance of social connection.  

There is always hope. Together, we’ll find a way to healthier relationships.

About the Role

We're currently seeking applications for a 12 month fixed term, part time (22.5 hours per week) role of Children’s Contact Service (CCS) Practitioner located at our Townsville venue.

This position assists with the activities of the CCS, which helps facilitate contact arrangements, supports children and their family members during changeovers or supervised visits, and provides a safe and secure environment for the children.

Work days/hours will be negotiated with the successful applicant, however please note that the position holder will be required to work alternate weekends (Saturday and Sunday 8.30am to 5pm) and evenings (10am to 6pm), with some flexibility, to meet the CCS program requirements. Weekend work attracts generous penalty rates.

Tasks for this role include facilitate contact arrangements, support children and their families during changeovers or supervised visits, provide a safe and secure environment for the children.

Additionally, you will:

  • Apply theoretical models of supportive human interaction, developmental stages of children, conflict resolution, and other relevant frameworks.
  • Undertaking assessment and intake processes, including parent interviews, case planning and reviews.
  • Organising safe and appropriate activities for children to maximise parent/child.
  • Evaluate the effectiveness of interventions for parents and children accessing CCS.

About You

To be successful in this position, you will

  • Have Bachelor degree in the social or behavioural sciences is an essential requirement and preferrable with a focus on child development.
  • Have demonstrated experience working with children and their parents/carers and theoretical knowledge of the issues regarding child development, abuse and/or neglect.
  • Have experience working with people in crisis and/or parents in conflict.
  • Knowledge and ability to apply relevant legislation and regulations relating to family law and/or children’s contact issues is also required.
  • Ability to work on weekend and evening shifts
  • Possession of, or willingness to obtain, a First Aid/CPR Certificate.

What We Can Offer You

The salary being offered between $84,000.00 to $96,000.00 per annum pro rata for part time, to be negotiated depending upon qualifications and experience, plus superannuation. We also offer our employees as follows:

  • Work-life balance and flexible working hours
  • Additional leave over the Christmas period, annual leave loading and study leave
  • A supportive team environment and opportunity for professional development
  • Salary packaging options available of up to $15,900, which will significantly increase the value of take-home pay
  • Paid parental leave and additional benefits such as medical insurance discounts

How to Apply

To apply, send us your resume and a cover letter, outlining your demonstrated experience in each area. Applications can be submitted by clicking Apply Now!

Please note that We will be reviewing applications as they’re received, so we encourage you to submit your application before closer to advertisement.